FAQs

Everything you need to know about our diamonds, delivery, and return policy.
If you have other questions, please send it to enquiries@skhatelier.com.

About Our Jewellery

Because we believe less really is more.

Instead of overwhelming you with hundreds of designs, we’ve done the hard work for you. We have curated a small collection of timeless styles and set a high standard for diamond quality behind the scenes.

Every ring is crafted with care, using diamonds that exceed our strict minimum grade standard, so you never have to second-guess what you're getting. No confusing filters. No decision fatigue. Just beautiful jewellery, made simple.

We operate exclusively online, which helps us keep overheads low. With decades of experience in jewellery manufacturing, we source our diamonds and precious metals directly from trusted suppliers.

We also produce in our own workshop and with select partners, allowing us to offer exceptional quality at a more accessible price.

Both are visually and chemically identical. The difference is how they’re created. One by the earth, the other by technology. Learn more on Our Diamonds page.

Yes. If you're looking for something bespoke, please check out Our Bespoke Experience page.

Orders & Shipping

Most of our pieces are made to order. Please allow 4 to 6 weeks for production and delivery. We will keep you updated along the way. Ready-to-wear items will be shipped within 2 business days.

We currently ship within the UK. All orders are fully insured and may require signature upon delivery.

Yes, shipping is complimentary on all orders.

Returns & Guarantee

Yes, we offer returns within 14 days of delivery for unworn items. Custom or resized items may not be eligible.
Please see our Return Policy.

We stand behind the quality of every piece. If something isn’t right, simply reach out. We are here to help and will make it right.

Still have questions? Contact Us